Accessories, and Sale items are FINAL and cannot be returned for store credit.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  Items that appear worn, or that have stains, odors, etc will not be accepted. Items must be in resalable condition. Please fold your merchandise before packaging it for return or exchange. If an item is not accepted, you will be responsible for the return postage. If you choose not to have your unsalable items returned to you, they will be donated to a non-profit organization. You’ll also need the receipt or proof of purchase.

Merchandise may be returned for ONLINE STORE CREDIT only within 30 days of delivery. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If items are returned after 30 days, return shipping will be paid by the customer within three business days or the item(s) will be donated to a non-profit organization.

When requesting a return, you can contact us at info@bumpandeyondboutique.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@bumpandbeyondboutique.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, a store credit code will be emailed to the email address on file within 3-5 business days after we receive the returned item. 

Please include the packing slip when returning an item. Ship returns within 30 days to: